Privacy Policy

Noisy Classroom Ltd customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email

info@noisyclassroom.com

What information we collect, use, and why

We may collect or use the following information for website and email operations and analytics via cookies or other automated means:

• usage of our website and some details of your devices, including
  
  • search history
  • operating system and settings
  • IP address
  • access times
  • when you opened, clicked our downloaded emails
  • referring URLs
  • if you are using a mobile device, we may also collect data which:
    
    • identifies your device
    • declares some of your settings
    • lets us know how often you use your device.
• This data may be collected by or shared with our third-party data processors (see below)
• Use of cookies is also subject to our cookie policy.

We may collect or use the following information for student education and welfare:

• Names and contact details for students/children
• Names and contact details for carers
• Pronoun preferences
• Date of birth
• Dietary requirements (including vegetarian, vegan, gluten free and halal requirements)
• Payment details and financial information including transactions
• Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
• Photographs
• Attendance and reason for absence data
• Account access information
• Progress reports
• Information relating to compliments and complaints
• Exclusion, suspension and behavioural information

We may collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Address
• Payment details
• Account login or user information
• Purchase or service history
• Video recordings of public areas
• Audio recordings of public areas
• Video recordings of private or staff only areas
• Audio recordings of private or staff only areas
• Call recordings
• Witness statements and contact details
• Relevant information from previous investigations
• Financial transaction information
• Information relating to health and safety (including incident investigation details and reports and accident book records)
• Correspondence
• Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
• Attendance and reason for absence data

We may collect or use the following information for information updates or marketing purposes:

• Names and contact details
• Address
• Marketing preferences
• Website and app user journey information
• IP addresses
• Records of consent, where appropriate
• Your job role(s)
• Your current organisation or employer

We may collect or use the following information for recruitment purposes:

• Contact details (eg name, address, telephone number or personal email address)
• Date of birth
• National Insurance number
• Copies of passports or other photo ID
• Employment history (eg job application, employment references or secondary employment)
• Education history (eg qualifications)
• Right to work information
• Details of any criminal convictions (eg DBS, Access NI or Disclosure Scotland checks)

We may collect or use the following information to comply with legal requirements:

• Identification documents
• Criminal offence data (including Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

We may also collect or use the following information to comply with legal requirements:

• Racial or ethnic origin
• Sexual orientation information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
• Your right to erasure– You have the right to ask us to delete your personal information. You can read more about this right here.
• Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Your right to object to processing– You have the right to object to the processing of your personal data. You can read more about this right here.
• Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
• Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for student education and welfare are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for recruitment purposes are:

Our lawful bases for collecting or using personal information to comply with legal requirements are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Where we get personal information from

• Directly from you
• Parents or carers
• Other education establishments
• Schools, colleges, universities or providers of private tuition

How long we keep information

We retain information for the following lengths of time:

• Website user information: for as long as you continue to be a registered user on the site (you can ask us to delete your data by emailing info@noisyclassroom.com)
• International Oratory Festival
  • information about bookers is retained for as long as you continue to be a registered user on the site (you can ask us to delete your data by emailing info@noisyclassroom.com)
  • information about students is retained for the duration of each Festival, following which:
    • general information about non-prize winners is retained for a maximum of one-month, prior to being deleted
    • certificates are retained for six months, prior to being deleted
    • names of prize winners are displayed on our hall of fame indefinitely, but you can ask for these to be deleted by emailing entries@oratoryfestival.com.
• Cicero Cup
  • information about students isn’t stored on our website, but only on our internal data systems. We retain this for six months after the conclusion of each year’s programme.

Who we share information with

Data processors

SeeHearStudio Ltd

This data processor does the following activities for us: website hosting

Stripe Payments UK, Ltd

This data processor does the following activities for us: payment processing

Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, United States of America

This data processor does the following activities for us: website analytics, cloud-based storage of information about some of our programmes on GoogleSheets and GoogleDocs

Defiant Inc, Delaware, United States of America

This data processor does the following activities for us: website security

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, United States of America

This data processor does the following activities for us: cloud-based storage of information about some of our programmes in Microsoft 365

The Rocket Science Group LLC, United States of America

This data processor does the following activities for us: email marketing using their Mailchimp platform.

Others we share personal information with

• Parents and carers
• Publicly on our website, social media or other marketing and information media
• Suppliers and service providers
• Other relevant third parties:
  • Schools, colleges, universities and providers of private tuition (when our services relating to an individual are provided through them)

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

11 November 2024